SakshamChauhan

OmniDimension · Remote · US

• Work directly with customers and internal teams to scope agent requirements, design advanced workflows, and deliver new capabilities.
• Own the loop from conversation design to analytics — prompt systems, tool calling, and evaluation of live agent behaviour.
• Architect and refine high-reliability conversational voice agents and multi-channel LLM workflows.

Spyne · Gurgaon, India

• Architected a multi-channel AI outbound campaign engine from scratch — automated voice-call workflows built with Sales and Ops, specced end-to-end and launched to production.
• Delivered 5+ production-grade products within six months, accelerating cross-team delivery cycles.
• Built 10+ internal dashboards on MongoDB aggregation pipelines and REST APIs, giving leadership real-time operational visibility.
• Designed and deployed an AI-enabled call insights platform analyzing 100+ sales/service calls weekly with automated scoring.

Ajnabee · New Delhi, India

• Founded and directed a 10-member engineering and operations team building a women-first salon booking ecosystem targeting 3.3M+ users across Delhi-NCR.
• Built the entire Flutter app from the ground up — screen flows, Bloc state management, and backend API integration.
• Implemented robust UPI payment infrastructure, reducing payment failures by 30%.